24/7 call answering for locksmiths
Somebody is standing outside their own front door, or beside a running car with the keys on the seat. They are not leaving a voicemail. They are calling down the list until a human answers.
LockCalls answers every one of those calls, around the clock, asks what you would ask, and books the job before you have picked up the phone.
The problem
A lockout is the least planned purchase there is. Nobody has a locksmith saved in their phone. They stand in a car park or on their own front step, search, and start dialling from the top of the results.
Meanwhile you are on your back at a door with a pick in your hand, driving between calls, or asleep after a night of them — all of which are the correct places to be. The call does not go unanswered because you stopped caring. It goes unanswered because you were opening a door.
By the time you see the missed call, the van from two towns over has already been out, and they have picked up the rekey and the deadbolt upgrade that came with it.
A car lockout is a call-out fee and twenty minutes. The house lockout behind it is a rekey and a hardware upgrade, and the customer who was standing in the cold when somebody finally answered does not shop around next time.
You are not being undercut. You are being out-answered.
How it works
Keep your number. Point it at us after hours, at weekends, or all the time — your choice, changed whenever you like.
Every call picked up on the first ring. No hold, no queue, no matter how many come at once.
Qualified, booked, and sent to you with the details. You wake up to work, not to voicemails.
It asks what you would ask
Every lockout call answered, day or night, with the address taken first. These are the questions it actually works through — not a summary of them.
What's included
What it isn't
A chat bubble is the most visible and least useful version of this. Somebody with a real problem at nine at night is not typing at you. They are calling.
It says it's automated. On every call, in the first sentence. Pretending a machine is you works exactly once, and the moment somebody notices you have spent the trust this was supposed to earn.
It never quotes a price. It gathers, it books, and it hands over. Anything that commits you to a number or a promise routes to a human first.
Terms
No per-call charge. No setup fee. No contract.
Questions
Yes, and it tells them — it says it is the automated line in its first sentence, on every call. It sounds like a calm person who is good at their job, and it does not need to pretend. The caller wanted somebody to pick up.
It says so and gets you. An emergency, a complaint, or a price it should not guess is handed to a person along with notes from the call. Handing off well is a success, not a failure.
No. Keep your number and point your overflow at us — after hours, at weekends, or after a set number of rings. Nothing on your phone changes and there is no new app to remember to open.
About a week, and most of that is writing your questions with you. The answering itself works on day one.
Recording is off unless you switch it on, and when it is on the notice plays before the greeting rather than after it. Recordings are yours, they are never sent to a customer, and you can delete them.
A summary text every week: what came in, what got booked, what needed you. Every call is logged with what it asked and what it did, and you can export the lot whenever you want.
Next step
Walk me through it — where it rings, who hears it, when it gets returned. Fifteen minutes is usually enough to see whether this is worth doing, and I will tell you straight if it isn't.